Monthly Archive: May 2011

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Give Customers The Power

One of the best aspects of social media is the power it gives consumers. The power to decide how and what they want you to communicate to them. In an email I received today from SAM’s club they did just that. Connect...

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Scaling Your Social Media with Advocacy Programs

Everyone wants to have a successful Social Media strategy; a Facebook page, a Twitter account & participation in forums and other social platforms. The problem is that the conversations about your products and services are going through the roof, or hopefully are,...