Category: Usability

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Amazon’s Fire Phone; Best Feature

What would you say is Amazon’s new phone, Fire Phone’s best feature? Unlimited cloud storage of photographs The ability to scan products easily 3D  images Mayday Depending on what you’re looking for any one of these could be a best feature for...

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Site of the Week – Bed, Bath & Beyond

Bed Bath & Beyond is the lone home goods retailer since Linen’s and Thing’s folded a while back. They have a great selection of products, sometimes at fantastic prices. I’ve always thought the stores were a bit crowded in an old fashioned...

Site of the Week – Giggle.com 1

Site of the Week – Giggle.com

I only do a site of the week when I see something I really like, or is a real disaster. This week it is a site that I really like. It does almost everything right. Giggle.com is a small national chain of...

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Selling High End Products Online

Having come from a high end consumer electronics company, I’ve had may discussions on how to best present them online. Today I’d like to highlight a site that does a superb job at mixing beautiful product shots, tangy product descriptions and stories, and...

Online-Retail Integration for Surveys, Done Well 0

Online-Retail Integration for Surveys, Done Well

Lots of companies integrate their online and retail efforts, some with more success than others. On a visit to Dunkin Donuts this morning I got to experinece their effort first hand. What was DD trying to accomplish and how did they do?...

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If Google SERP Experiments, Caught in the Wild

It’s 5/6/2011, a Friday night at 10 pm on the East coast. Google constantly experiments with the SERP page to increase its performance metrics, and tonight I seem to have stumbled on to one. Look at the two examples below taken just...

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Flash Still Not Seen By Search Engines – Update 2011

Reading Jill Whalen’s lastest email newletter and one of my favorite topics came up.  How well do search engines index Flash sites or Flash on sites. I always tell people that if they really want interactivity on their sites there are other...